Benefit Contact Information

A lot of our benefits, and the companies that handle those benefits, are listed below along with the websites and/or telephone numbers.

Please let us know if we need to add more links or if a link no longer works.

*Note: Some of the links will require navigation from this page or open a new browser window.

MEDICAL PLAN PROVIDERS
Name Contact Info
United Healthcare 1-800-842-5252 – CHCB
1-800-842-9905 – MMCP
Aetna (MMCP) 1-800-842-4044
Highmark Blue Cross Blue Shield 1-866-267-3320
Summary Plan Descriptions Information for all National Health and Welfare Plans
UP Railroad Employees Health Systems 1-800-547-0421
Rio Grande Employees Hospital Association 1-303-274-2312
HIPAA Privacy Notices
MENTAL HEALTH AND SUBSTANCE ABUSE PROVIDERS
Name Contact Info
United Behavioral Health 1-866-850-6212
PRESCRIPTION DRUG PROVIDERS
Name Contact Info
MEDCO Prescription Drug Card Program 1-800-842-0070
MEDCO Mail Order Prescription Drug Program 1-800-842-0070
DENTAL PROVIDER
Name Contact Info
Aetna Dental Plan 1-877-277-3368
Note: Must have 1 year of service to be eligible
LIFE INSURANCE PROVIDER
Name Contact Info
Metropolitan Life Insurance 1-800-310-7770
1-800-357-4482 (Voluntary Life & AD&D)
VISION PROVIDERS
Name Contact Info
EyeMed 855-212-6003
SUPPLEMENTAL SICKNESS PLAN PROVIDERS
Name Contact Info
Trustmark – Yardmasters 1-800-504-9052
Aetna (formerly Broadspire) – BMWE, Signal, Shopcrafts and ARASA 1-800-205-7651
AGREEMENT EMPLOYEES RETIREE MEDICAL PLAN PROVIDER
Name Contact Info
United Healthcare 1-800-842-9905
UP Railroad Employees Health Systems 1-800-547-0421
Rio Grande Employees Hospital Association 1-303-274-2312
AGREEMENT 401(K) RETIREMENT PLAN
Name Contact Info
The Vanguard Group Note: Plan eligibility occurs following 1 year from original hire date.
To enroll, make contribution, fund allocation changes, or to request a withdrawal contact:
1-800-523-1188
AGREEMENT EMPLOYEES INSURANCE ELIGIBILITY QUESTIONS
Name Contact Info
Union Pacific – Payroll Accounting 1-402-544-4729 Option 3
LONG TERM CARE BENEFITS
Name Contact Info
Long Term Care on Employee Site
Direct Link to CNA 1-866-357-8478
NATIONAL EMPLOYEE ASSISTANCE HELP LINE
Name Contact Info
1-800-779-1212
EDUCATIONAL ASSISTANCE PROGRAM
Name Contact Info
1-877-275-8747
Company Line 544-4000 Note: Available for all employees.
SAVINGS BONDS
Name Contact Info
1-402-544-0704
RAILROAD RETIREMENT BOARD (RRB)
Name Contact Info
Railroad Retirement Board 1-800-808-0772
Note: Contact your nearest RRB Office.
Each state has one or more offices.
Look in telephone book under “United States Governement Offices.